Many of our staff have been with us for years (some as long as 15 years!), and we only employ professional cleaners. People are always moving on as their personal lives take them in different directions, but on average, our crew members stay with us for 6 or 7 years, which is quite an achievement in the industry.
Orbit Cleaning Services Australia provides staff with opportunities for promotion (our Supervisors and Operations Managers were all promoted from within the ranks) because we believe that the best way of attracting and keeping quality staff is to ensure that there is a career path. We also invest heavily in training our staff, both at the outset and on an ongoing fashion, we know that our supervisors and managers understand our expectations for every job.
Hal is an accomplished business professional with broad skills and extensive experience in customer service. He builds exceptional relationships with customers by focusing on and delivering to their needs, and creating service excellence teams. His experience in business management and consulting, expanding over 30 years, gives him a deep understanding of the Small and Medium Enterprise environment. His approach to servicing SMEprocesses to follow, and a commitment to excellence.
John Ozturk is a Professional Cleaning expert with many years experience. In 1989 he established Orbit Cleaning Services to provide high quality cleaning services to commercial and industrial facilities whose owners understand that effective cleaning is an investment, not an expense. He believes that high standards of cleanliness are best maintained by well-trained staff with clear systems and processes to follow, and a commitment to excellence.
Finance & Administration
Marsha’s career in finance and administration which includes experience at USAFE (United States Air Forces in Europe), the Corporate Affairs Department of The Royal Melbourne Hospital, and leading administrative teams both in Australia and overseas adds immensely to the team at Orbit Cleaning and ensures that our process manuals and other administrative and financial aspects are always up-to-date and effective.
National Operations Manager
With over 20 years experience in the food industry, and more than 15 years in Quality Assurance and Operations from industries as diverse as FMCG, canned goods, high-risk ready-to-eat products, vegetables and fruits, Dino knows exactly what our clients need and look for in their cleaning outcomes. He is meticulous at training, inspecting, and following up to ensure that all processes are being carefully followed.
Business Development Manager
Talia brings a wealth of experience in customer service and sales to the Orbit team. With a background in the Telstra Sales Department and various similar roles she takes care of our sales campaigns and monitors staffing and training to ensure that we are always prepared to provide excellent service to every client on our books. She also ensures that any issues our clients have are dealt with quickly and effectively.
OrientationNew staff members are taken through a detailed in-office training program which covers our:
- Company Values;
- Processes & Procedures;
- Good Manufacturing Practices;
- Occupational Health & Safety;
- Specific to Site.
With every promotion and added responsibility staff are provided with all the resources needed to complete the job with excellence. From new machinery, and processes, to management training, and other development programs, we ensure that our staff have confidence in their ability to complete the work.
Every site has its own particular variations on the process. The site systems and checklists ensure that tasks and processes are clearly spelled out, but we don’t stop there. At every new site there will be anything from 3-days to 2-weeks of supervision and training to ensure that everything is being done according to the requirements.