Strong, well-defined commercial cleaning procedures are the key to a successfully-run cleaning business. When you’re searching for commercial cleaners in Melbourne, you want to make sure you are choosing a company that is reliable, trustworthy, and completely professional in everything they do.
At Orbit Cleaning, we place a strong emphasis on creating and maintaining watertight systems and processes to further optimise our cleaning services. To aid with our procedures, we have adopted cutting edge management software to ensure we maintain our high standards no matter how large or complex our workload becomes.
Here is how we approach our commercial cleaning procedures to guarantee consistently great results for our Melbourne clients.
Thorough Training
One of the most important ways to ensure consistent professionalism amongst our workers is to provide them with the level of training and support required for them to meet our own internal high standards. Whenever we have a new recruit join our team, we take them through an extensive in-office training program that covers all the basics and advanced techniques needed for professional Melbourne office cleaning.
But our training doesn’t end there. We believe in regularly developing and upskilling our team members so they are given the support and resources necessary to constantly improve at their jobs. It doesn’t matter if one of our staff members has been with us for ten months or ten years, we are committed to providing the ongoing training and education they need to take the next step in their commercial cleaning careers.
Workforce Management Software
At Orbit Cleaning, we use state-of-the-art workforce management software to ensure we are optimising our team members to their full potential. It’s not uncommon for commercial cleaning services in Melbourne to fail at keeping on top of their rostering. This can lead to issues around reliability and accountability and, most critically, result in your commercial space not receiving the level of cleaning service it deserves.
With our workforce management software, we can easily keep tabs on our rostering so that each of our clients will be looked after by a group of our professional staff members on time, every time. The software also makes it easy for our team to update their own availability, allowing us to quickly and efficiently make last-minute changes if required. Overall, with this software, we have the ability to better manage our staff resources so we can provide even greater Melbourne commercial cleaning services to our clients.
Incident Management Software
When working in the commercial cleaning industry, safety is of utmost importance to us. Every time there is an incident in our working environments – no matter how small or severe it is – we have a responsibility to report it, respond to it, and take the necessary measures to mitigate the likelihood of it happening again.
To aid with these processes, we use cutting edge incident management software that allows us to easily lodge any reported incidents into our system which will automatically trigger a series of responses to resolve the issue. These triggers ensure that the right people are notified of the incident and that the correct follow-up procedures take place. This software creates an overall safer environment for our team members and clients, and helps to further improve our services every step of the way.
Contact Orbit Cleaning
At Orbit Cleaning, we provide high quality commercial and office cleaning services in Melbourne. With our thorough training programs and premium management software, we are able to create and execute systems and processes that allow our services to be more reliable, more efficient, and stronger for our clients.
If you would like to make use of our commercial cleaning services, then contact us today!
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